My order is being returned to sender. What should I do?

Oh no, we're really sorry to hear that!

If your order has been sent on a tracked service, it may be worth reaching out to the carrier to see if they're able to re-route the parcel. If not, please get in touch using the Ask Our Angels button below and we'll advise on the best course of action.

Got another question?

Send your question to one of our lovely Helpdesk Angels who are ready and waiting to assist you in any way they can.

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